BioRay Professional Service Team

We’re here to help! Please choose the service you need.:

Customer Service Hotline

Have questions about health supplements or daily skincare?

0800-200-026

Testing Inquiry

Want to learn more or book your personalized test?

06-505-2755

ODM/OEM

Looking for Health Supplement ODM/OEM Partnerships?

08-762-6868

Service Hours: Monday – Friday, 8:30 AM – 5:30 PM

Overview - Core Mission

Core Mission

Our DNA: Scientific Rigor Meets Compassionate Empathy

 

 

At BioRay Biotech , we firmly believe that true health emerges from the seamless integration of science and care.


Empathetic Care Fortified by Scientific Rigor.care without scientific foundation is but empty slogans.


This is our core mission: "To respond to the most authentic needs of every life, grounded in body-friendly science."


Pillar I:Protecting Health Through Biological Therapy—Scientific Strength in "Non-Invasive Therapeutics"

 

We focus on aligning with the body's natural mechanisms, harnessing the power of probiotics and cells to create burden-free health solutions.
This means:

• Patented Strains, Locally Sourced: Through extensive screening across Taiwan, we have isolated 13 patented probiotic strains—including the BRAP-01 anti-allergy strain—to develop products optimally suited for Taiwanese physiology.
• Cell Therapy, Regulatory Excellence: Our CIK cell preparations strictly adhere to Taiwan Ministry of Health and Welfare GTP safety standards, ensuring uncompromising quality and safety.

Our Commitment: Pursuing "lasting safety" over temporary quick fixes.

 


Pillar II:Warming Lives Through Humanistic Care—Believing "Understanding You" Matters More Than Technology

We always remember that technology exists for "people."
Therefore, we recognize and respond to the authentic needs of different groups:

• For Children: We designed "Haokang Probiotics" to make taking probiotics an enjoyable experience, not a struggle.
• For Seniors: We developed "Gulijie" with high-absorption, precision-formulated ingredients, integrated with precision medical testing solutions.
• For Cancer Patients: Beyond providing cell preparations, we assembled a dedicated CIK team offering "end-to-end companion services," using empathy to ease treatment-related anxiety.
• For Every Individual: We insist that every test report is explained one-on-one by a health management specialist—because what you need is not just data, but direction.

 

We Believe: True Healing Begins with Being Understood.
We Promise: From Taiwan to Asia, BioRay Biotech's mission is reflected in every word and action—our products and services are embodied in every partnership and expansion:

We customize probiotic formulations for the Indonesian market and prioritize subsidies for underprivileged cancer patients to access cell therapy.

 

 

Because for us, this is not merely a business—it is a sacred commitment.
At BioRay Biotech, what you receive is never just a product, but comprehensive protection backed by science and accompanied by warmth.